Terms & Cookies

1. Acceptance of terms

By browsing this site, using our forms, or communicating with Charbs Media, you accept these terms of use and our privacy policy.

If you do not accept these terms, you should stop using the site. Some pages or features may be updated to improve the experience, security, or compliance.

2. Services, quotes and communications

Charbs Media provides services related to content strategy, photo production, video production, short-form organic content, and paid social creative.

Information published on the site is provided for general information. Any proposal, timeline, price, or recommendation must be confirmed in writing after reviewing the project, deliverables, usage rights, and actual scope.

3. Acceptable site use

You agree to use this site lawfully, respectfully, and securely. You may not attempt to interrupt the service, bypass technical protections, transmit malicious content, or submit false information.

We may restrict access to certain features if abusive, automated, or fraudulent use is detected.

4. Intellectual property

The text, images, videos, logos, mockups, content examples, brand elements, and layouts on this site belong to Charbs Media or to its clients, suppliers, collaborators, and partners, unless otherwise stated.

Any reproduction, modification, redistribution, or commercial use without prior written authorization is prohibited. Work examples are shown to illustrate expertise and may remain subject to client rights.

5. Personal information collected

We may collect information you voluntarily send us, including your name, email address, phone number, business name, message, content goals, and any files attached to a form.

We may also collect limited technical data, such as pages viewed, approximate IP address, device type, browser, language, and interactions with the site, to maintain security and improve the experience.

6. Use and retention of data

Collected information is used to respond to requests, prepare follow-up, qualify projects, coordinate communications, improve our services, protect the site, and meet legal obligations.

We keep information only as long as reasonably necessary for those purposes, unless a longer period is required by law, accounting, contract management, or protection of our rights.

7. Sharing with providers

We do not sell personal information. Some information may be shared with providers who help us operate the site, manage forms, host data, analyze performance, or communicate with you.

When providers are involved, we aim to limit shared information to what is necessary and work with partners that apply reasonable security measures.

8. Security, consent and rights

We apply reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, or destruction.

Under applicable Quebec and Canadian laws, you may request access to your personal information, request correction, withdraw consent where possible, or ask a question about how it is processed.

9. Cookies and analytics

The site may use cookies that are necessary for operation, security, and remembering certain preferences. Analytics or marketing cookies may also be used when the configuration and applicable consent allow it.

Our forms may use Cloudflare Turnstile in invisible mode to verify visitors silently and limit abuse. Cloudflare may process limited technical data in accordance with its Turnstile Privacy Addendum: https://www.cloudflare.com/en-gb/turnstile-privacy-policy/.

You can manage preferences from the “Cookies” link in the footer. You can also configure your browser to refuse or delete some cookies.

10. External links

The site may contain links to external platforms, such as Instagram, Facebook, Google, WordPress, Cloudflare, map services, communication tools, or client websites.

We do not control the privacy practices, security, or content of those platforms. Their use is governed by their own terms.

11. Limitation of liability

We make reasonable efforts to keep site information accurate and current, but we cannot guarantee that all content will be free from errors, omissions, or interruptions.

Charbs Media cannot be held responsible for indirect damages arising from use of the site or inability to access it, to the extent permitted by law.

12. Changes and contact

We may modify these terms to reflect changes to our services, tools, providers, or legal requirements. The update date indicates the most recent version.

For any question, contact Charbs Media at olivier@charbsmedia.com or by phone at 450 531 1053.